Privacy Policy
1. About This Policy
Samantha May Hair Extensions (“we,” “us,” or “our”), located at 26037 Eden Landing Rd, Hayward, CA 94545, operates the website at www.samanthamayhairextensions.com. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website or contact us.
2. Information We Collect
We collect the following types of personal information:
- Contact Information: Your name, email address, and phone number when you submit our contact form.
- Messages: Any message or inquiry you send through our contact form.
- Usage Data: Standard website analytics data, including pages visited, browser type, and referring URLs, collected through cookies and tools such as the Meta Pixel.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests.
- Schedule consultations and appointments.
- Send you promotional messages, service updates, and appointment reminders via SMS text message, only if you have expressly opted in to receive such communications.
- Improve our website and marketing through analytics.
- Comply with applicable legal obligations.
4. SMS / Text Message Communications
By opting in to SMS communications on our contact form, you agree to receive text messages from Samantha May Hair Extensions, including appointment reminders, service updates, and promotional offers, sent to the phone number you provide.
- Consent is not a condition of purchase. You are not required to opt in to SMS messages to book services or receive any other benefit.
- Message frequency may vary. You may receive up to 4 messages per month.
- Message and data rates may apply depending on your mobile carrier and plan.
- To opt out at any time, reply STOP to any text message. You will receive a single confirmation message and no further messages will be sent.
- For help, reply HELP to any text message or contact us at [email protected].
- We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their own marketing purposes.
5. Cookies and Tracking Technologies
Our website uses cookies and third-party tracking tools, including the Meta (Facebook) Pixel, to measure the effectiveness of our marketing, understand how visitors use our site, and deliver relevant advertising. You can manage cookie preferences through your browser settings. Opting out of cookies will not affect your ability to use our site.
6. How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
- Service Providers: Trusted vendors who help us operate our website and send communications (e.g., booking software, SMS platforms), bound by confidentiality obligations.
- Legal Requirements: When required by law, court order, or other legal process.
7. Your California Privacy Rights (CCPA)
As a California resident, you have the right to:
- Know what personal information we collect and how it is used.
- Request deletion of your personal information, subject to certain exceptions.
- Opt out of the sale of your personal information (we do not sell personal information).
- Non-discrimination for exercising your privacy rights.
To exercise any of these rights, contact us at [email protected].
8. Data Security
We take reasonable technical and organizational measures to protect the information you provide. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us: